Frequently Asked Questions at Kingsley Jewelry

A: Every custom piece at Kingsley Jewelry is designed exclusively for you, ensuring it’s one-of-a-kind and not found anywhere else. Using advanced CAD software, proprietary casting methods, and laser welding, we transform your vision into a personal masterpiece, whether it’s a ring, necklace, or bracelet.

A: Our process is collaborative and seamless:

1. Share your inspiration (sketch, photo, or idea).
2. Review a digital CAD rendering or sketch and suggest changes.
3. Choose certified diamonds, gemstones, and metals.
4. Our artisans craft your piece with precision.
5. Inspect the final piece during a review to ensure perfection. Contact us to start your custom journey!

A: Absolutely! We specialize in jewelry remounts, allowing you to incorporate family stones or heirlooms into a new, custom design. We’ll work with you to preserve the sentimental value while creating a fresh look.

A: Timelines vary based on complexity, but most custom pieces are completed within a few weeks. We’ll provide a clear estimate during your consultation and keep you updated throughout the process.

A: Kingsley Jewelry provides a full range of repairs, including resizing, stone setting, pearl stringing, prong repair, chain and clasp fixes, jewelry remounts, and full restorations. Our advanced fiber laser welding ensures precision, even for delicate or antique pieces.

A: Yes, we specialize in restoring antique, heirloom, and estate jewelry, such as rings, silver vases, or gold bowls. We use photographs and careful craftsmanship for insurance replacements or to revive vintage pieces, preserving their beauty and sentimental value.

A: We offer routine maintenance (e.g., battery replacements), mechanical repairs, crystal and dial restoration, and strap repairs for watches, including Rolex and pocket watches. Each pocket watch receives a repair ID and verbal estimate, with labor charges as applicable. Clock repair is coming soon—contact us for updates.

A: Yes, we accept mail-in watch repairs. Securely pack your watch, insure the package, include your contact details and repair request, and declare a replacement value. Contact us at 904-278-2480 before mailing. We’ll provide an estimate and return the item if the estimate is declined (upon payment of return shipping).

A: Yes, Kingsley Jewelry offers complimentary jewelry and watch inspections and cleanings with no appointment needed. We check for loose stones, bent prongs, worn clasps, or mechanical issues, ensuring your pieces stay secure and brilliant.

A: Yes, all diamonds at Kingsley Jewelry are certified for authenticity and quality. We avoid fracture-filled or laser-enhanced stones to ensure trust and value. We also offer a small selection of lab-created diamonds for budget-conscious customers.

A: Consider the 4Cs (cut, color, clarity, carat) when choosing a diamond. Cut affects sparkle, brilliance, and overall appearance, as it determines how well the diamond reflects light. A well-cut diamond maximizes brilliance (white light), fire (colored flashes), and scintillation (sparkle). Color ranges from colorless to tinted, clarity measures imperfections, and carat determines size. We’ll guide you through these factors and recommend certified stones that match your budget and style. Avoid laser-inscribed or fracture-filled diamonds, as they may lack long-term value.